I spent nearly £30 on a takeaway tonight and you couldn’t even give me all my items. Part of the order was a pizza meal deal which as you know comes with chips and a can. I received only the pizza. When I called I was told that you would send the chips and can. Someone then phoned me twice to confirm what was missing and confirm my address. Nearly 2 hours later I still haven’t received these items. Pizza is stone cold and now in the bin. Won’t be back.

Raw

Ordered online at 5.45, called the store at 7 as delivery time was 6.40, was told it was on its way. Called back at 7.25 as the food wasn't delivered still and was informed it was on its way again. The staff spoke to me like I was being rude for calling and asking where my food was, can tell they are young and inexperienced with customer service or how to speak to customers, received a hesitant apology between muffled laughter. Shame because the food is always nice the store should remove their online order system if they can't keep up with orders efficiently and only deal with walk in customers and calls.

Great pizza, expensive delivery, but then I could get aff ma fat ass N go N collect it. Great pizza!!

Nearly an hour and a half for delivery despite website saying 40min Phoned and staff had no idea about my order Poor service and slow delivery ruined a nice meal

Great food, quick delivery and good service

Ordered a pizza and the delivery driver had clearly carried it on its side - all toppings had fallen off the pizza all over the box both inside and out

Ordered spicy chicken wings got chicken nuggets, ordered sausage supper got chips on their own. Tried to contact the restaurant which I understand would have been busy but there was no answer and I didn't want to wait another hour for food

Very nice fish but chips were soggy

Unfortunately one of the rolls wasn't a complete roll so was not useable & you may want to change the polystyrene tub for the chips, cheese and gravy to the same one as the fish supper is in as the heat from the gravy makes the food warm the tub and the gravy overflows over the front of the tub which then sticks to the paper wrapper

Fast easy to order food on line

Placed a £30.00 order and was missing 3 tubs of curry sauce Phoned and asked for them to be delivered waiting half an hour to call them back and was then told that no one was dropping them off, kids dinner was cold by this time with not even a "we shall deliver a new order". Won't be phoning again Thanks SUN takeaway

Pizza was crushed and toppings stuck to lid of box, kids chips were cold as was pizza

Usual quality although delivered not experienced this time. Chips quality poor. Fish fine.

First time using the app great quick delivery service ,thank you very much

Good food always

I had placed the order to arrive at 6.30pm and was in a first aid course so needed the food for our break. The food arrived before 5.30pm and was freezing by the time we went to eat it. Really not impressed that the order time selected was totally disregarded. I had placed a note on the order to say any issues please phone me and had no contact to say there was possibly an issue with the delivery time selected.

The cheese on the pizza has been changed so the 2 pizzas have gone to waste, can’t order from you again because if this. Chips were nice and fresh, haggis was cold and there was no taste of salt or vinegar.

Mediocre, would use alternatives

10/10

Keeps getting worse and worse.

As ever great food . Quick delivery.

Waiting time from online order was well over 2 hours. The fish was hot but the chips weren't! I get short staffing, lack of drivers etc but this should be said when order placed.

Made fresh. Recommended